How much does this cost?
Pricing will vary on the pin size, and whether or not you add on any options such as a dangler, slider, spinner, or glitter. All of our pricing is complete, setup, shipping & artwork are always included. No hidden fees. EVER! We always give you a free no obligation quote. Just click here: Get Started
How long does this take?
If you have a design ready to go we can show you what it would like as a pin within 24 hours.
From there once your order is approved and paid for it can take 12-14 business days to get your pins. If you need your pins sooner than 7 days we have a special type of pin we can still get to you.
How long does it take to get my pins?
The most popular type of pin is soft enamel which will take 12-14 business days from the day your order is paid for. During the busy season it can take up to 21 days. Unlike our competitors, we will NOT tell you a date just to sell you pins. We only sell orders we know we can complete in time.
How do I pay?
We will send you an invoice for your pins and you can pay online with a credit card (fastest), with paypal, with a traditional mailed in check (this can add 1-2 weeks since we have to wait for the mail, and then wait for the check to clear) or an ACH (electronic check). We recommend credit cards when time is tight and ACH payments when we have more time.
What if I am not happy?
Since each order is 100% custom made we have a process we have to adhere to in order to make sure you are happy. Please let us know within 5 days of receiving your order and we will start looking into a solution.
What if the is an issue with my order?
Please let us know within 5 days of receiving your order and we will start looking into a solution.
Can I cancel my order?
Within the first 12 hours of your order we can cancel your order for a 10% fee. Within 48 hours we can cancel your order for a 25% fee. After 48 hours we need to see where your pin is in the process to determine whether or not we can still cancel your order and the fee.